Branding is creating associations in people's minds, as Aston Martin did when it associated its car with the cool and stylish James Bond. Types of brand associations include the experience of the product/service, hard brand attributes like logos or jingles, soft brand attributes like repeated messaging, and news stories that stick with the brand. Build the right brand associations in customers' minds by having an intentional and consistent message, avoiding making negative associations worse with poor handling, and sticking to fewer messages that you repeat often.